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15 Stats That Prove Customer Experience Should Be Your Main Focus
Providing a great customer experience isn’t just important for businesses – it’s essential if you want to stay ahead of your competition and...
Achieving Data Excellence in Financial Information Management
Financial institutions have accumulated large quantities of valuable data and metadata, but the levels of maturity in terms of how they utilize that...
Artificial Intelligence (AI) to Incentives Automation (IA)
AI is often represented by various related terms: machine learning, deep learning, natural language processing, predictive analytics, and so on. All of these...
5 Key Cyber-Threat Trends to Know
Five Key Trends: From Ransomware to Slow and Stealthy APTs The cyber-threat landscape is constantly changing, but with attackers ramping up the scale...
How Integrated Task Management Can Massively Improve Your Workforce Efficiency and Performance
Task management has — and will always be — an important part of workforce productivity. How many workers actually get done largely hinges...
How Organizations Can Reimagine Communication and Improve Employee Relationships
Many consumer-facing organizations think that their most important relationships are the ones they have with their customers, but this isn’t necessarily the case....
How to Adopt Flawless Frontline Task Management and In-Store Execution
Corporate communication and task management are always difficult at the frontline level. Unlike desk employees who are often in front of their computers,...
How to Master Content Velocity
Customer expectations have changed drastically in recent years, and brands now have to make the shift from marketer to experience maker to meet...
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