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OKRs Explained
OKRs or objectives and key results is the framework or management method...

Understanding Compliance Audits in the Modern World
Compliance audits by definition is a sticky subject. It causes people to...

How Redundant DNS Services Improve End User Experience
Careful analysis of global DNS performance is critically important for the user...

How VDI Deployment Can Ease the Pain of Organizational Disruption
One of the ongoing challenges for modern IT managers and CIOs is...

5 Major Problems CIOs Face and How to Overcome Them
Today, people are able to connect in more ways than ever before....

How to Create Effective “Next Best Offers”
According to a 2013 survey by Econsultancy and Adobe, “92 percent of...

Aligning Customer Communications and Customer Expectations In the 21st Century
Customer service is really about meeting expectations and meeting expectations begins with...

How to Use Reviews and Ratings to Your Advantage
Whether we like it or not, online reviews are a part of...

Overcoming Barriers to Understanding the Customer Journey
When it comes to understanding the customer journey, most companies run into...

How to Turn Shopper Journey From Adventure to Straight Path
For many shoppers today, the buyer journey is no longer a straight...

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