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Information Technology
How VDI Deployment Can Ease the Pain of Organizational Disruption
One of the ongoing challenges for modern IT managers and CIOs is...

5 Major Problems CIOs Face and How to Overcome Them
Today, people are able to connect in more ways than ever before....

How to Create Effective “Next Best Offers”
According to a 2013 survey by Econsultancy and Adobe, “92 percent of...

Aligning Customer Communications and Customer Expectations In the 21st Century
Customer service is really about meeting expectations and meeting expectations begins with...

How to Use Reviews and Ratings to Your Advantage
Whether we like it or not, online reviews are a part of...

Overcoming Barriers to Understanding the Customer Journey
When it comes to understanding the customer journey, most companies run into...

How to Turn Shopper Journey From Adventure to Straight Path
For many shoppers today, the buyer journey is no longer a straight...

Compliance in Customer Communications Management Aims for a Competitive Advantage
Compliance is an area that many business owners don’t want to deal...

How Important Is the IT PMO to Your Business?
Increasing company growth and retaining customers are the two most important things...

5 Steps of Project Portfolio Management
Project portfolio management is much more than the individual words alone suggest....

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