Digital transformation has definitely eased business processes, but has added a number of devices and networks to the system. With cloud and social media platforms, mobile, analytics and IoT, the chain of workflow or dataflow has definitely expanded. What ties all of this data? The answer is content. IT and business leaders have come to recognize the importance of content, and to use it to complement digital business processes.
In lieu of this, companies have started offering content service platforms as a product and as individual services. A content services platform is a set of services and micro-services that share common APIs and repositories, to exploit diverse content types and to serve multiple constituencies and numerous use cases across an organization.
This whitepaper explains on content services platforms and the magic quadrant that represents key elements of the offering.