Did you know that in 2016, IDC Research reported that “within 3 years, organizations will access 78% of IT resources through some form of cloud — public, private, or hybrid?”
Nearly every IT department will focus on efficient service delivery and need to integrate traditional systems with cloud infrastructures and application.
Richard Villars, VP of IDC’s Datacenter & Cloud Research answered some questions posed by CenturyLink, among them are 4 big changes in digitally transforming a company.
- The Omni-experience, giving customers the best experience possible across all platforms of communication.
- Understanding that transformation must happen at the business level, which may entail repackaging to fit the digital world.
- Recognizing that the way we receive information and handle data impacts company effectiveness.
- Ensuring these three points flow through the workforce to the right people and for the right projects.