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The State of SaaS Management 2021

Businesses turn to third-party SaaS solutions and applications to outsource several processes, from email to workflow automation. However, organizations may lack centralized oversight of their SaaS tools, resulting in redundancies and unused subscriptions.

Various departments, teams, or even individuals pick their own tools at the company’s expense, a situation known as SaaS sprawl.

SaaS sprawl may coincide with “shadow IT” as software is often adopted without IT’s oversight, which leads to unseen costs and unknown security vulnerabilities. To tackle this, Saas management platforms (SMPs) are emerging as a tool to regain centralized control of SaaS sprawl.

After a year of remote teams and the potential proliferation of new SaaS tools, how are tech leaders managing SaaS in their organization?


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