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This whitepaper details how ServiceNow secures its AI Platform through a multi-instance, single-tenant cloud architecture that ensures strong data isolation and privacy. It outlines the company’s shared responsibility model, comprehensive security controls, and global compliance standards, including ISO and SOC 2. Key features include encryption, secure development practices, identity and access management, and robust disaster recovery.

ServiceNow also provides tools like the CORE Compliance Portal and Security Center to help customers manage security posture and meet regulatory requirements. The document highlights ServiceNow’s commitment to secure, ethical, and transparent cloud services.