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Generative Business Services A New GBS Model

The traditional Global Business Services (GBS) model, which relied on centralized delivery and shared services, is rapidly becoming outdated. It’s time to embrace a new GBS paradigm: Generative Business Services. This innovative approach moves beyond the old models to offer smarter, more dynamic operations that leverage advanced technology and insights.

In collaboration with IBM Consulting, HFS Research has developed a white paper that outlines how to transform your shared services into a generative business framework. Discover how to enhance value creation through a comprehensive tech stack, adopt an AI-first mindset, and drive a cultural transformation within your organization. By integrating these strategies, you can reimagine your business functions and achieve greater efficiency and effectiveness.

Don’t miss the opportunity to learn how to modernize your GBS model and unlock new levels of performance. Download our insightful white paper today to explore actionable strategies and insights for leveraging data and AI to your advantage.