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workforce efficiency and performance

Task management has — and will always be — an important part of workforce productivity. How many workers actually get done largely hinges on how organized and effective companies assign and manage tasks for their employees.

This is why task management solutions continue to be prevalent in just about any consumer-facing industry such as retail, hospitality, and healthcare.

Businesses need tools to effectively assign jobs, verify their completion, and ultimately execute on their programs so they can give customers the best experience possible.

That being said, as consumers, technology, and the overall landscape progressively evolve, the pressure for flawless in-store execution is higher than ever. To engage modern shoppers, companies must adapt quickly and execute their programs without a hitch.

Our digital workplace platform brings together multiple frontline workforce solutions into a single platform. You can connect various areas of the business — including communication, tasks, training, and scheduling — and everything is integrated and interoperable, paving the way for smooth communication and execution.

In this whitepaper, we’ll take a deeper look at how WorkJam can transform your workforce efficiency and performance. You’ll also see how some of the best and biggest companies are using WorkJam to manage tasks and execute flawlessly.

A modular approach to workforce orchestration 

WorkJam’s Task Management module lives in the same app as other modules, including communication, training, and shift management.

Not only can employees access all the tools they need using one application, but these different tools can “talk” to each other and automatically trigger actions and activities.

For example, let’s say a manager conducts a site inspection and sees that the location’s fire extinguisher is out of compliance.

The manager takes note using WorkJam, and this action automatically triggers the following:

  • It creates a task to correct the issue
  • It notifies the head office about the issue
  • It sets up a fire extinguisher safety training session for employees in that location
  • It schedules a follow-up task so that managers can ensure that the fire extinguisher has been fixed, thus closing the loop on the whole incident

Tools to benefit both frontline and corporate teams

While most of WorkJam’s features are geared towards frontline employees, the platform also has features to help corporate teams strategize and coordinate with store teams.

WorkJam’s Operations Planner closes the gap between corporate planning and frontline execution by allowing users to create task management templates that streamline workflows and deployments.