Digital employees are everywhere.
Some sit in offices across the globe while others stake out space in coffee shops and random quiet places. Some grew up with technology all around them, at their fingertips, while others had the technology to grow on them as times changed.
Whatever industry you work in, you will find a multitude of digital employees getting work done every day from where they are. As technology continues to advance, employees increasingly expect their employers to serve them in the same ways they have become comfortable with.
This means that many HR departments have to start thinking like marketers in terms of their modern services and approaches to HR. HR functions today are built on four foundations: personalization, recommendation, socialization, and analytics.
Designing HR processes on these four factors will help to determine whether your organization delivers a digital employee experience.
Here are 6 ways to tailor your workplace culture to suit today’s new workforce:
- Gather and unify.
Solid employee data allows the department to serve each employee as an individual with the tools and support they need to succeed.
- Explore new ways of communicating.
Make communication personal and engaging by removing irrelevant information.
- Improve the flexibility of development plans.
Be on top of changes in the industry or tweaks to service and development that will be beneficial to the employee.
- Increase the frequency of feedback.
Give frequent and constructive performance feedback and information on goals progression.
- Build stronger personal relationships.
Find an effective way to manage excess information and build strong relationships on necessity.
- Increase the convenience of HR services.
Help employees to access necessary information from HR on demand so they don’t lose patience or heart.