The average e-commerce returns rate is 16.9% and up to 30% in some categories such as apparel and footwear, and with up to 44% never being resold, retailers are leaking profit.
With spiraling costs, threats to scalability and a drain on already scarce and expensive labor resources, returns are finally under the spotlight. This e-book looks at:
- Returns processing in stores
- Returns processing in warehouses
- The challenges and how to overcome them
- The potential impact on your business
- The role of returns in the end-to-end supply chain
Download this PDF to transform your returns process into a profit-driving strategy today.